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5
Helpful
10
Replies

SIP Phones register but cant make calls to each other

nitesz010
Level 1
Level 1

Am I missing something in the following configs? The phones are able to register but cant make calls to each other? Is there anything I need to add to the config to be able to make calls?

Current configuration : 8173 bytes
!
! Last configuration change at 20:35:57 UTC Tue Feb 2 2016 by wachter
!
version 15.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname KCC-CUCME-2921
!
boot-start-marker
boot-end-marker
!
!
! card type command needed for slot/vwic-slot 0/0
logging buffered 51200 warnings
enable secret 5 $1$fner$un2VRxsPt6gy418Fm/tHz.
!
no aaa new-model
!
!
!
!
!
!
!
!
!
!
!
!
ip dhcp pool VOICE
 network 192.168.2.0 255.255.255.0
 dns-server 4.4.4.4 8.8.8.8
 default-router 192.168.2.1
 option 150 ip 192.168.2.1
 lease infinite
!
!
!
ip domain name kccoring.local
ip cef
no ipv6 cef
multilink bundle-name authenticated
!
!
!
!
!
!
cts logging verbose
!
crypto pki trustpoint TP-self-signed-1027156387
 enrollment selfsigned
 subject-name cn=IOS-Self-Signed-Certificate-1027156387
 revocation-check none
 rsakeypair TP-self-signed-1027156387
!
voice-card 0
!
!
!
voice service voip
 ip address trusted list
  ipv4 192.168.0.0 255.255.0.0
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 sip
  bind control source-interface GigabitEthernet0/0.20
  bind media source-interface GigabitEthernet0/0.20
  registrar server expires max 600 min 60
!
voice class codec 1
 codec preference 1 g729r8
 codec preference 2 g711ulaw
 codec preference 3 ilbc
!
!
!
!
voice register global
 mode  cme
 source-address 192.168.2.1 port 5060
 max-dn 25
 max-pool 25
 timezone 8
 tftp-path flash:
 create profile sync 0042525408078253
!
interface GigabitEthernet0/0.20
 encapsulation dot1Q 20
 ip address 192.168.2.1 255.255.255.0
!
interface ISM0/0
 ip unnumbered GigabitEthernet0/0.20
 ip virtual-reassembly in
 service-module fail-open
 service-module ip address 192.168.2.5 255.255.255.0
 service-module ip default-gateway 192.168.2.1
!
interface GigabitEthernet0/1
 no ip address
 shutdown
 duplex auto
 speed auto
!
interface ISM0/1
 no ip address
!
interface Vlan1
 no ip address
!
ip forward-protocol nd
!
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
!
ip route 192.168.2.5 255.255.255.255 ISM0/0
!
!
!
tftp-server flash:kern2.78xx.11-0-1-11.sbn
tftp-server flash:kern78xx.11-0-1-11.sbn
tftp-server flash:rootfs2.78xx.11-0-1-11.sbn
tftp-server flash:rootfs78xx.11-0-1-11.sbn
tftp-server flash:sboot2.78xx.11-0-1-11.sbn
tftp-server flash:sboot78xx.11-0-1-11.sbn
tftp-server flash:sip78xx.11-0-1-11.loads
tftp-server flash:its
tftp-server flash:copstart.sh
tftp-server flash:load36213.txt
tftp-server flash:load621.txt
tftp-server flash:load622.txt
tftp-server flash:load623.txt
access-list 23 permit 10.10.10.0 0.0.0.127
!
control-plane
!
!
voice-port 0/1/0
!
voice-port 0/1/1
!
voice-port 0/1/2
!
voice-port 0/1/3
 !
 !
 !
 !
!
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
!
mgcp profile default

1 Accepted Solution

Accepted Solutions

go to respective voice register pool <X> and configure 'no digit collect kpml

example

voice register pool 1

no digit collect kpml

codec g711u

reset

then go to voice register global and perform no create profile and create profile

Br,

Nadeem Ahmed

Please rate all useful post.

Br, Nadeem Please rate all useful post.

View solution in original post

10 Replies 10

Rajan
VIP Alumni
VIP Alumni

What is the exact behavior when you try to make between internal extensions ? Could you also provide "debug ccsip messages" for one failed call along with call details to check.

Thanks,

Rajan

Hello Rajan,

Here is the outcome of "debug ccsip messages".

Received:
INVITE sip:7@192.168.2.1;user=phone SIP/2.0
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK29321227
From: "7151" <sip:7151@192.168.2.1>;tag=f0b2e57888a8008437dbbe0b-70ddaadf
To: <sip:7@192.168.2.1>
Call-ID: f0b2e578-88a80011-1aa37d8a-173b6768@192.168.2.19
Max-Forwards: 70
Session-ID: 5bb5557000105000a000f0b2e57888a8;remote=00000000000000000000000000000000
Date: Wed, 03 Feb 2016 15:08:39 GMT
CSeq: 101 INVITE
User-Agent: Cisco-CP7841/11.0.1
Contact: <sip:52CDEFDC-17F7@192.168.2.19:5060;transport=udp>;+u.sip!devicename.ccm.cisco.com="SEPF0B2E57888A8"
Expires: 180
Accept: application/sdp
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE,INFO
Remote-Party-ID: "7151" <sip:7151@192.168.2.1>;party=calling;id-type=subscriber;privacy=off;screen=yes
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-7.0.0,X-cisco-xsi-8.5.1
Allow-Events: kpml,dialog
Content-Length: 349
Content-Type: application/sdp
Content-Disposition: session;handling=optional

v=0
o=Cisco-SIPUA 26241 0 IN IP4 192.168.2.19
s=SIP Call
b=AS:4064
t=0 0
m=audio 31510 RTP/AVP 0 8 116 18 101
c=IN IP4 192.168.2.19
b=TIAS:64000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:116 iLBC/8000
a=fmtp:116 mode=20
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=sendrecv

*Feb  3 15:08:39.149: //1122/D6EBBB118539/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK29321227
From: "7151" <sip:7151@192.168.2.1>;tag=f0b2e57888a8008437dbbe0b-70ddaadf
To: <sip:7@192.168.2.1>
Date: Wed, 03 Feb 2016 15:08:39 GMT
Call-ID: f0b2e578-88a80011-1aa37d8a-173b6768@192.168.2.19
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M3
Content-Length: 0


*Feb  3 15:08:39.197: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:7@192.168.2.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK62c71a55
To: <sip:7@192.168.2.1>;tag=713FF158-19AD
From: <sip:7151@192.168.2.19>;tag=f0b2e57888a80085357a1cc5-2f0948d0
Call-ID: D6ECF361-C9BE11E5-853EB5E4-44427891@192.168.2.1
Session-ID: 8fa3e36800105000a000f0b2e57888a8;remote=00000000000000000000000000000000
Date: Wed, 03 Feb 2016 15:08:39 GMT
CSeq: 1000 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:52CDEFDC-17F7@192.168.2.19:5060;transport=udp>
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 0


*Feb  3 15:08:39.329: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:7@192.168.2.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK2a289f0f
To: <sip:7@192.168.2.1>;tag=713FF158-19AD
From: <sip:7151@192.168.2.19>;tag=f0b2e57888a80085357a1cc5-2f0948d0
Call-ID: D6ECF361-C9BE11E5-853EB5E4-44427891@192.168.2.1
Session-ID: 8fa3e36800105000a000f0b2e57888a8;remote=00000000000000000000000000000000
Date: Wed, 03 Feb 2016 15:08:39 GMT
CSeq: 1001 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:52CDEFDC-17F7@192.168.2.19:5060;transport=udp>
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 205
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required

<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="1" tag="Backspace OK"/>
*Feb  3 15:08:39.509: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:7@192.168.2.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK50b44c32
To: <sip:7@192.168.2.1>;tag=713FF158-19AD
From: <sip:7151@192.168.2.19>;tag=f0b2e57888a80085357a1cc5-2f0948d0
Call-ID: D6ECF361-C9BE11E5-853EB5E4-44427891@192.168.2.1
Session-ID: 8fa3e36800105000a000f0b2e57888a8;remote=00000000000000000000000000000000
Date: Wed, 03 Feb 2016 15:08:39 GMT
CSeq: 1002 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:52CDEFDC-17F7@192.168.2.19:5060;transport=udp>
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 205
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required

<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="4" tag="Backspace OK"/>
*Feb  3 15:08:39.705: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:7@192.168.2.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK2d4f0ace
To: <sip:7@192.168.2.1>;tag=713FF158-19AD
From: <sip:7151@192.168.2.19>;tag=f0b2e57888a80085357a1cc5-2f0948d0
Call-ID: D6ECF361-C9BE11E5-853EB5E4-44427891@192.168.2.1
Session-ID: 8fa3e36800105000a000f0b2e57888a8;remote=00000000000000000000000000000000
Date: Wed, 03 Feb 2016 15:08:39 GMT
CSeq: 1003 NOTIFY
Event: kpml
Subscription-State: active; expires=7200
Max-Forwards: 70
Contact: <sip:52CDEFDC-17F7@192.168.2.19:5060;transport=udp>
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 205
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required

<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="200" text="OK" suppressed="false" forced_flush="false" digits="7" tag="Backspace OK"/>
*Feb  3 15:08:39.713: //1122/D6EBBB118539/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK29321227
From: "7151" <sip:7151@192.168.2.1>;tag=f0b2e57888a8008437dbbe0b-70ddaadf
To: <sip:7@192.168.2.1>;tag=713FF38C-A2E
Date: Wed, 03 Feb 2016 15:08:39 GMT
Call-ID: f0b2e578-88a80011-1aa37d8a-173b6768@192.168.2.19
CSeq: 101 INVITE
Allow-Events: telephone-event
Warning: 399 192.168.2.1 "Transcoder Not Configured"
Server: Cisco-SIPGateway/IOS-15.4.3.M3
Reason: Q.850;cause=47
Content-Length: 0


*Feb  3 15:08:39.737: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:7@192.168.2.1;user=phone SIP/2.0
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK29321227
From: "7151" <sip:7151@192.168.2.1>;tag=f0b2e57888a8008437dbbe0b-70ddaadf
To: <sip:7@192.168.2.1>;tag=713FF38C-A2E
Call-ID: f0b2e578-88a80011-1aa37d8a-173b6768@192.168.2.19
Session-ID: 5bb5557000105000a000f0b2e57888a8;remote=00000000000000000000000000000000
Max-Forwards: 70
Date: Wed, 03 Feb 2016 15:08:40 GMT
CSeq: 101 ACK
Content-Length: 0


*Feb  3 15:08:39.757: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
NOTIFY sip:7@192.168.2.1:5060 SIP/2.0
Via: SIP/2.0/UDP 192.168.2.19:5060;branch=z9hG4bK0420d32a
To: <sip:7@192.168.2.1>;tag=713FF158-19AD
From: <sip:7151@192.168.2.19>;tag=f0b2e57888a80085357a1cc5-2f0948d0
Call-ID: D6ECF361-C9BE11E5-853EB5E4-44427891@192.168.2.1
Session-ID: 8fa3e36800105000a000f0b2e57888a8;remote=00000000000000000000000000000000
Date: Wed, 03 Feb 2016 15:08:40 GMT
CSeq: 1004 NOTIFY
Event: kpml
Subscription-State: terminated; reason=timeout
Max-Forwards: 70
Contact: <sip:52CDEFDC-17F7@192.168.2.19:5060;transport=udp>
Allow: ACK,BYE,CANCEL,INVITE,NOTIFY,OPTIONS,REFER,REGISTER,UPDATE,SUBSCRIBE
Content-Length: 218
Content-Type: application/kpml-response+xml
Content-Disposition: session;handling=required

<?xml version="1.0" encoding="UTF-8"?>
<kpml-response xmlns="urn:ietf:params:xml:ns:kpml-response" version="1.0" code="487" text="Subscription Exp" suppressed="false" forced_flush="false" digits="" tag="Backspace OK"/>

go to respective voice register pool <X> and configure 'no digit collect kpml

example

voice register pool 1

no digit collect kpml

codec g711u

reset

then go to voice register global and perform no create profile and create profile

Br,

Nadeem Ahmed

Please rate all useful post.

Br, Nadeem Please rate all useful post.

Thanks Nadeem. That worked.

Hi Nadeem,

I have the same issue with Cisco 8861 model SIP Phones.

I try to do your solution, it is not allow me to issue with this command

abc(config-register-global)#no profile
                                     ^
% Invalid input detected at '^' marker.

I am still have not over come this issue, any help would be much appreciated ?


Received:
SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.168.17.67:5060;branch=z9hG4bK7E1089

From: <sip:10.168.17.67>;tag=26446B28-247D

To: <sip:+012803003511@10.172.151.55>;tag=40a6e8b0730e004842a384ef-1e0a58d9

Call-ID: D736D36B-FA0E11E5-A193F1E8-7004A6EB@10.168.17.67

Session-ID: 79d47c5f00105000a00040a6e8b0730e;remote=00000000000000000000000000000000

Date: Tue, 05 Apr 2016 02:42:15 GMT

CSeq: 101 REFER

Server: Cisco-CP8861/11.0.1

Contact: <sip:53fdd314-0801-2b69-5e68-ad67c4397945@10.172.151.55:5060;transport=udp>

Content-Length: 0

Its

#voice register global

#no create profile

#create profile

You are doing #no profile only and getting error.

sorry for the confusion, it was my typo...... I don't have the option ???

RB3003AC1(config-register-global)#no create profile
                                      ^
% Invalid input detected at '^' marker.

RB3003AC1(config-register-global)#no c?
call-forward 

RB3003AC1(config-register-global)#no c

Can you please provide me the show run and show version from your router

Br, Nadeem Please rate all useful post.

Nadeem

Sorry for the delay, Cisco accepted as it is a Firmware issue with 8861 version 11.0
They are in the process for fixing it

Thanks

Have  you opened any TAC case?

Br, Nadeem Please rate all useful post.
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