I have problem at one of our customer side. When an operator received a call, and try to do a transfer (consult transfer) to a colleague, the colleague's phone ring one time and the call failed. The operator have to take back the call and give the full external number of the colleague to the caller.
After a reboot of the phone (unplugged/plugged) the transfer work fine !
I tried to find the cause in the CUCM traces but I need help.
Saw that Refer messages:
14:49:26.294 |//SIP/SIPTcp/wait_SdlSPISignal: Outgoing SIP TCP message to 18.104.22.168 on port 50108 index 227
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