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SIP trunk Call Disconnect / Quality reason

Hi 

 

One of our Customer have CUCM 10.0 with SIP trunk. Sometime calls getting low quality and disconnect via SIP trunk. Customer need a software to analyze these kind of issues. What is the best practice for these kind of requirements ? Is there any specific software for this ? 

 

Regds

$

 

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Rising star

you can use Session Trace in RTMT to check who is disconnecting the call and why.

//Suresh Please rate all the useful posts.