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SIP trunk Call Disconnect / Quality reason

W S H FERNANDO
Level 4
Level 4

‎09-09-2014 07:31 AM - edited ‎03-17-2019 12:05 AM

Hi 

 

One of our Customer have CUCM 10.0 with SIP trunk. Sometime calls getting low quality and disconnect via SIP trunk. Customer need a software to analyze these kind of issues. What is the best practice for these kind of requirements ? Is there any specific software for this ? 

 

Regds

$

 

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Suresh Subramanian
Level 7
Level 7

‎09-09-2014 07:36 AM

you can use Session Trace in RTMT to check who is disconnecting the call and why.

//Suresh Please rate all the useful posts.
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