SIP trunk to ITSP not registered

[mohamed.nagy1]

Hi all,

i have configured a CUBE, but unfortunately, the CUBE does not register to the ITSP.

When i enable the debug ccsip error on the CUBE, i get the following error:

*Aug 30 14:10:09.582: //-1/xxxxxxxxxxxx/SIP/Error/sipConnectionManagerUnregisterCtxtInConnection:
Connection not found for addr=82.100.213.139, port=5060 local_addr=10.225.2.10
000076: *Aug 30 14:10:09.583: //-1/xxxxxxxxxxxx/SIP/Error/httpish_msg_free:

The sip-ua registrer's status is still not registered. 

Could someone help me?

Thanks in Advance!
Mohamed

[Rajan]

Hi Mohamed,

Can you confirm with provider that all parameters used are correct (username, password and other config) and also to check on their end what is the error they are getting.

HTH
Rajan
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[tgaur]

hi,

i agree check with the SP, else provide :

debug ccsip messages

debug ccsip event/error

debug voip ccapi inout

with sh run from the CUBE

Regards

Tarun