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SIP unable to pickup outside parked call

pcampanale
Level 1
Level 1

I have sucessfully configured my CME 4.0 to register my Linksys WIP310-G SIP phone.

The phone works well, I am able to foward to the WIP310 and pick up a parked extension.  However, when any outside call call is parked, the WIP310 gets a slow busy when attempting to pickup that parked call.  Any thoughts?  See below for some of my config.

voice service voip
address-hiding
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
redirect ip2ip
h323
sip
  registrar server expires max 600 min 600
  no call service stop
!
voice class codec 1
codec preference 1 g711ulaw
codec preference 2 g729r8
codec preference 3 g729br8
codec preference 4 g711alaw
!
voice register global
mode cme
source-address 172.0.0.1 port 5060
max-dn 10
max-pool 10
timezone 12
external-ring bellcore-dr2
tftp-path flash:

file text
create profile sync 0301810310443116
!
voice register dn  1
number 4001
allow watch
name 4001
no-reg
label 4001
!
voice register dn  2
number 4002
allow watch
name 4002
no-reg
label 4002
!
voice register template  1
!
voice register pool  1
id mac 0000.0000.0000
number 1 dn 1
dtmf-relay rtp-nte sip-notify
voice-class codec 1
username 1000 password 1000
!
voice register pool  2
id mac 0000.0000.0000
number 1 dn 2
dtmf-relay rtp-nte sip-notify
voice-class codec 1
username 2000 password 2000

5 Replies 5

philip.e.denton
Level 3
Level 3

I'm going to pull a line from Paolo's playbook and ask that upgrade your CME to at least 4.3, preferably 7.1.

Thanks Philip,

I stand to be corrected, my version is 4.3,See below.

About Cisco CallManager Express
Operating System: Cisco Internetwork Operating System. Cisco IOS (tm) C2800NM
Cisco IOS Software: C2800NM-IPVOICEK9-M
Software Version: 12.4(15)XZ / CME 4.3(0)
Feature Package: IP|VOICE|SSH|3DE

Although I should upgrade again.

Paul

4.3 isn't a bad or super old version but I'd say 7.1 may be more solid.  If you have the time or resources to do a bug scrub I'd check to see what is available in the later 12.4(22)T train.

Thank You.

Please let me know how the upgrade goes and always rate helpful posts!