Hi All,
I have a very strange issue. After rebooting my PUB and SUB the Software License is lost, DLUs and Node remained as before.
Before that i installed CUCM 6.1 on inactive partition of PUB (I did not switch version). i just restarted my CUCM servers as i changed NTP server.
I dont have the license files. appricate any help
Cheers,
AB
Weird, have you reached licensing to get a new license?
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
Not yet, If i e-mail them the MAC address they will resend me the SW license? Those servers were boat in 2008!
Is there a way to get the license file from directory (file get etc) and re-upload it to PUB?
Thanks
Hi AB,
If u ahve a backup of call manager, please try if it works.
You should look for a file in backup with a name like "2012-07-28-09-38-39_Publisher_CCM_PLATFORM.tar" where Publisher is the name of your server.Unzip this file to extract the licenses file from a directory inside this tar file at the following location \usr\local\cm\conf\licfiles\
regds,
aman
Hi aman
unfortunately, licefiles folder is empty!! Is that normal?
Thanks
Hi AB,
That is the reason I told u to try.
I have tried for version 5 , 6 and 7 as well and works.But what I think this could be version specific considering minor version as well.
regds,
aman
Hi aman,
Can you please explain what do you mean by "I think this could be version specific considering minor version as well"
I tried this from another cluster backup and i can see the license files.
I don't know why it is not here for this 6.0 cluster!! why DLUs and Node license are not lost? as i said before i have installed CUCM 6.1 in the publisher inactive partitions (without switching the version) then rebooted. could that be the reason?
Thank you for your help so far.
Hi AB,
this could be one of the issues
identify missing licenses in CCMAdmin license pages
Known Affected Releases: |
6.1(1)
6.1(2)
7.0
7.0
regds,
aman