some extensions has problems

[Abood]

hello

i have in Route Partition : TU_Employees_P and TU_Managers_P

i always use TU_Employees_P when i try to call extension to another extension  . i have extension were using in Route Partition tu_employees i have changed to tu_managers ... and i can get call 

so what the issue .. when i use TU_Employees_P ? 

so what i can do to make all route partion 

[Mohammed al Baqari]

Can you use http://ccum-ip/dna to trace call routing and see where its
failing

[Abood]

Results Summary

Calling Party Information

• Calling Party = 6609
• Partition = TU_Employees_P
• Device CSS = Internal-CSS_1
• Line CSS = TU_Managers_CSS_test
• AAR Group Name =
• AAR CSS =

Dialed Digits = 6753

Match Result = RouteThisPattern

Matched Pattern Information

• Pattern = 6753
• Partition = TU_Employees_P
• Time Schedule =

Called Party Number = 6753

Time Zone = Asia/Riyadh

Call Classification = OnNet

InterDigit Timeout = NO

Device Override = Disabled

Outside Dial Tone = NO

Call Flow

TranslationPattern :Pattern=

External Phone Number Mask = NO

Calling Party Mask =

Prefix =

CallingLineId Presentation =

CallingName Presentation =

Calling Party Number = 6609

ConnectedLineId Presentation =

ConnectedName Presentation =

Called Party Mask =

Discard Digits Instruction =

Prefix =

Called Number =

• Partition =
• Positional Match List = 6753
• Calling Party Number = 6609
• PreTransform Calling Party Number =
• PreTransform Called Party Number =
• Calling Party Transformations
• ConnectedParty Transformations
• Called Party Transformations

Directory Number :DN= 6753

Forward All : DN = VoiceMail = No CSS =

Forward Busy

• Internal : DN = VoiceMail = No CSS =
• External : DN = VoiceMail = No CSS =

Forward No Answer

• Internal : DN = VoiceMail = No CSS =
• External : DN = VoiceMail = No CSS =

Forward No Coverage

• Internal : DN = VoiceMail = No CSS =
• External : DN = VoiceMail = No CSS =

Forward Unregistered

• Internal : DN = VoiceMail = No CSS =
• External : DN = VoiceMail = No CSS =

CFDF : DN = VoiceMail = No CSS =

Pickup Group Number =

Device Status = Registered

Device Name = SEP3CCE73ACF798

Ignore Presentation Indicators = Disabled

Logged Into Hunt Groups = Enabled

Alerting Name = Abeer Hassan

Dual Mode = Disabled

Do Not Disturb(DND)

• DND Status = Disabled
• DND Option =
• DND Incoming Call Alert =

Automated Alternate Routing (AAR)

• AAR Group Name =
• AAR Calling Search Space =
• AAR VoiceMail Status = Disabled
• AAR Destination Mask =
• AAR Prefix Digits =

Device Status = Registered

Device Name = SEP3CCE73AD0371

Ignore Presentation Indicators = Disabled

Logged Into Hunt Groups = Enabled

Alerting Name = Abeer Hassan

Dual Mode = Disabled

Do Not Disturb(DND)

• DND Status = Disabled
• DND Option =
• DND Incoming Call Alert =

Automated Alternate Routing (AAR)

• AAR Group Name =
• AAR Calling Search Space =
• AAR VoiceMail Status = Disabled
• AAR Destination Mask =
• AAR Prefix Digits =

• Partition = TU_Employees_P
• TypeCFACSSPolicy =
• Call Classification = Unknown
• Forwarding Information
• Device :Type= Cisco 7965
• Device :Type= Cisco 7965

Alternate Matches

Partition :Name= TU_Managers_P

Pattern = 6753

Pattern Type = Enterprise

CallManager Device Type = UserDevice

PatternPrecedenceLevel = PlDefault

PatternRouteClass = RouteClassDefault

• Pattern

Partition :Name= Huawei_PT

Pattern = 6XXX

Pattern Type = Enterprise

Call Classification = OffNet

CallManager Device Type = AccessDevice

PatternPrecedenceLevel = PlDefault

PatternRouteClass = RouteClassDefault

• Pattern

Partition :Name=

Pattern = 6753

Pattern Type = Enterprise

CallManager Device Type = UserDevice

PatternPrecedenceLevel = PlDefault

PatternRouteClass = RouteClassDefault

• Pattern

[Jaime Valencia]

Might want to read this chapter of the SRND, particularly CSS and partitions, which are basic building blocks for CUCM call routing

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/8x/uc8x/dialplan.html