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some FXS cards installed in a router 2081,no register in CUCM 5.1

I have some routers 2801, with a FXS card in a slot, I had configured like others, but I have a trouble with some fxs cards and it is,that  when I put it an  extension number. this fxs fail with your register in the call manager server, these can´t get  ip address, somebody  in this forum can help me with this? maybe would be an IOS version incompatibility  

thanks

best regards

7 Replies 7

Dennis Mink
VIP Alumni
VIP Alumni

You mean you have the 2801 SCCP or MGCP controlled? 

Please remember to rate useful posts, by clicking on the stars below.

I correct the model,   the router is an model 2801, and  the fxs is controlled by MGCP protocol.

Aman Soi
VIP Alumni
VIP Alumni

Hi Jose,

Please share following info:

a. IOS version of 2801 router [show version]

b. Model of FXS card which is inserted in router.

c. show diag and show inventory

d. How 2801 router is integrated with CUCM 5.1 [ on MGCP or H.323]?

regds,

aman

my salute to you, first  the correct model  is 2801. my apologies for the error.

the information is the following:

a.-

Cisco IOS Software, 2801 Software (C2801-ADVENTERPRISEK9-M), Version 12.4(25a), RELEASE SOFTWARE (fc2)

b.-

Slot 0:

        C2801 2FE 4SLOT Mainboard Port adapter, 11 ports

        Port adapter is analyzed

        Port adapter insertion time 3d17h ago

        EEPROM contents at hardware discovery:

        Chassis MAC Address      : 001b.5449.275c

        MAC Address block size   : 34

        PCB Serial Number        : FOC1109618C

        Hardware Revision        : 6.0

        Part Number              : 73-8190-06

        Board Revision           : B0

        Top Assy. Part Number    : 800-23435-04

        Deviation Number         : 88989

        Fab Version              : 04

        CLEI Code                : IPM7S00CRA

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : CISCO2801

        Version Identifier       : V03

        Processor type           : 86

        Chassis Serial Number    : FTX1114W157

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF C3 06 00 1B 54 49 27 5C 43 00 22 C1 8B 46

          0x10: 4F 43 31 31 30 39 36 31 38 43 40 04 1C 41 06 00

          0x20: 82 49 1F FE 06 42 42 30 C0 46 03 20 00 5B 8B 04

          0x30: 88 00 01 5B 9D 02 04 C6 8A 49 50 4D 37 53 30 30

          0x40: 43 52 41 03 00 81 00 00 00 00 04 00 CB 89 43 49

          0x50: 53 43 4F 32 38 30 31 89 56 30 33 20 D9 02 C1 40

          0x60: 09 86 C2 8B 46 54 58 31 31 31 34 57 31 35 37 FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x120: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x130: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x140: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x150: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x160: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x170: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x180: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x190: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x1A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x1B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x1C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x1D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x1E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x1F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        PVDM Slot 0:

        16-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card

        Hardware Revision        : 4.0

        Part Number              : 73-8538-05

        Board Revision           : B0

        Deviation Number         : 0

        Fab Version              : 04

        PCB Serial Number        : FOC11110F6D

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Processor type           : 00

        Product (FRU) Number     : PVDM2-16

        Version Identifier       : V01

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 03 EF 41 04 00 82 49 21 5A 05 42 42 30

          0x10: 88 00 00 00 00 02 04 C1 8B 46 4F 43 31 31 31 31

          0x20: 30 46 36 44 03 00 81 00 00 00 00 04 00 09 00 CB

          0x30: 88 50 56 44 4D 32 2D 31 36 89 56 30 31 20 D9 02

          0x40: 40 C1 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        VIC Slot 0:

        2nd generation - FXS Voice daughter card (2 port)

        Hardware Revision        : 3.1

        Top Assy. Part Number    : 800-21341-02

        Board Revision           : B0

        Deviation Number         : 0-0

        Fab Version              : 01

        PCB Serial Number        : FOC13344B8T

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : VIC2-2FXS

        Version Identifier       : V01

        CLEI Code                : CNUIAPPAAA

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 00 47 41 03 01 C0 46 03 20 00 53 5D 02

          0x10: 42 42 30 80 00 00 00 00 02 01 C1 8B 46 4F 43 31

          0x20: 33 33 34 34 42 38 54 03 00 81 00 00 00 00 04 00

          0x30: CB 89 56 49 43 32 2D 32 46 58 53 89 56 30 31 20

          0x40: C6 8A 43 4E 55 49 41 50 50 41 41 41 FF FF FF FF

          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

        WIC/VIC Slot 2:

        2nd generation - FXO Voice daughter card (4 port)

        Hardware Revision        : 5.0

        Top Assy. Part Number    : 800-21589-02

        Board Revision           : A0

        Deviation Number         : 0-0

        Fab Version              : 04

        PCB Serial Number        : FOC10485Z7C

        RMA Test History         : 00

        RMA Number               : 0-0-0-0

        RMA History              : 00

        Product (FRU) Number     : VIC2-4FXO

        Version Identifier       : V01

        CLEI Code                : CNUIAPRAAA

        EEPROM format version 4

        EEPROM contents (hex):

          0x00: 04 FF 40 00 4C 41 05 00 C0 46 03 20 00 54 55 02

          0x10: 42 41 30 80 00 00 00 00 02 04 C1 8B 46 4F 43 31

          0x20: 30 34 38 35 5A 37 43 03 00 81 00 00 00 00 04 00

          0x30: CB 89 56 49 43 32 2D 34 46 58 4F 89 56 30 31 20

          0x40: C6 8A 43 4E 55 49 41 50 52 41 41 41 FF FF FF FF

          0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

c.-

NAME: "chassis", DESCR: "2801 chassis"

PID: CISCO2801         , VID: V03 , SN: FTX1114W157

NAME: "VIC 0", DESCR: "2nd generation two port FXS voice interface daughtercard"

PID: VIC2-2FXS         , VID: V01 , SN: FOC13344B8T

NAME: "WIC/VIC 2", DESCR: "2nd generation four port FXO voice interface daughtercard"

PID: VIC2-4FXO         , VID: V01 , SN: FOC10485Z7C

NAME: "PVDM 0", DESCR: "PVDMII DSP SIMM with one DSP"

PID: PVDM2-16          , VID: V01 , SN: FOC11110F6D

d.- this FXS is controlled by MGCP protocol.

best regards

Hi Jose,

Seeing the show diag, it seems tha cards are recognised properly by the router.

Can us share the exact problem which u are facing and setup ?Also, share the show config of router.

What is the status of MGCP on Call manager[Device--Gateway]?

regds,

aman

the problem is that in the  call manager  the ports configured in the fxs card can´t  get  ip address and  registry with any suscriber in my cluster.

I will add an image from the  call manager, the show run too.

note:

the fxs ports can´t to emit tone, the tone that emit  out is  like  busy tone

sh run (mgcp configuration)

ccm-manager fallback-mgcp

ccm-manager redundant-host 172.16.20.12 172.16.20.11

ccm-manager mgcp

no ccm-manager fax protocol cisco

!

mgcp

mgcp call-agent 172.16.20.12 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

mgcp tse payload 110

no mgcp timer receive-rtcp

mgcp timer nse-response t38 500

mgcp fax t38 inhibit

!

mgcp profile default

----------------------------

sh run ( fxs ports)

voice-port 0/0/0

no battery-reversal

cptone VE

!

voice-port 0/0/1

no battery-reversal

cptone VE

best regards

Hi Jose,

Are u using DNS in setup ?

Can u try entering ip host  [Hostname of router] 172.16.20.12 in router and mgcp call-agent [Hostname of Router] service-type mgcp version 0.1?

In your case, hostname is  AG_0629-R01

Also, in Domain name in call manager while configuring MGCP , u have entered AG-0629-R01.bicentenariobu.com.Please please enter only bicentenriobu.com

after u do this, please share output of show ccm-manager ?

regds,

aman

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