cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
313
Views
5
Helpful
2
Replies

some incoming/outgoing faxes getting dropped through ATA

baselzind
Level 6
Level 6

i have a cucm that is connected to a VG which is connected to the PST through E1 , some faxes incoming and outgoing faxes to the PSTN are getting dropped , how can i start troubleshooting this problem?

2 Replies 2

HARIS_HUSSAIN
VIP Alumni
VIP Alumni

Enable fax debug and make test call

  • debug fax relay t30 all
  • debug vtsp all
  • debug vtsp vofr subframe 3

 

unfortunately the customer closed the case , i will update if it gets opened again