ā04-22-2019 06:19 AM
Dears ,
some numbers I am not able to call from phone model 8845 only
all other phone models with the same CSS can call without any problem
please advise if there any setting to check in 8845 phone model
ā04-22-2019 06:59 AM
Hello,
Can you check the Device Pool and the Partition that these 8845 belong to?
Have you also tried to test the call from the Dialed-Number-Analazer to check the call path?
George
ā04-22-2019 07:33 AM
Thanks George ,
I can see the issue is related to the phone model as I configured the same line in other phone model 7821 and it works fine .
may be some thing related to video capability .
all other settings like device pool , partition and CSS are fine
ā04-22-2019 07:05 PM
Hi there
Is the failure happens when you dial PSTN calls. How about disabling the video capabilities and give a shot ?
Whats the protocol GW is running ? If its H323, add "bearer-cap speech" on the E1 voice-port on Voice gateways
Hope this Helps
Cheers
Rath!
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ā04-22-2019 09:56 PM
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