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simon
Beginner

SPA2102 not working

Hi,

I have a 527W router and a SPA2102 phone adapter. However I can't get a phone to work.

I am getting the power and internet lights on solid green, however when I plug in a phone I can't get a dial tone.

I have tried 2 phones, with one I could hear the key tones but no dialtone and no connection. I could send commands to the SPA2102 but not make a call. With the other phone, there was no response at all, just the light on the phone flashing when I took the receiver off the hook.

Both phones are not battery powered, just standard phones. I have tried two different kinds of cable to connect the phone to the SPA2102.

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