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198
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SPA942

moussa.malqui1
Level 1
Level 1

Hi,

SPA942 is compatible with Call Manager express (CME) in cisco router2900 series??

Thanks in advace ,

Regards,

4 Replies 4

Deepak Rawat
Cisco Employee
Cisco Employee

I am assuming it is Linksys SPA942 you are referring to here. CME does not support third party phones as SIP, it will not be supported. Check below link for more:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html


Regards

Deepak

Hi Deepak,

We can register third party SIP phones with CME however will get only basic calling functionality.

https://supportforums.cisco.com/sites/default/files/attachments/discussion/spa_polycom_application.pdf

- Vivek 

Vivek,

It is not about that you cannot add third party phones to CME. It is about the TAC perspective whether they will support third party SIP phones or not if there are any issues with it when registered with CME. Since they are not listed in the CME compatbiliity document and that is what we follow and recommend to the customers, the support may be a best effort basis or not at all in some cases as well.

So my response was from that point of view becuase it is just not about getting the product to work initially, it is about the after support as well.

Regards

Deepak

Hi Deepak,

Both of your comments together gives better perspective. Thanks for sharing the information [+5].

- Vivek