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Speed Dial not appear on phone 9785

Hi all

Speed Dial not appear on phone 9785 and there is button in the phone like Other phones?

Thanks

akaff

3 REPLIES 3
gmendivi
Cisco Employee

Hello Abdo,

I am not aware that Cisco has a phone model called 9785. I tried to look in cisco.com and couldn't find any information about it.

Could you please point me to some cisco.com documentation about 9785 model?

Should you made a mistake regarding the phone model, could you please tell me the correct model and elaborate a little bit more on the problem description? (i.e. how exactly did you configure the speed dials, what exactly do you see in the screen of the phone...).

Thanks,

German

Hey German,

I am guessing Abdo mean 7985 which is one of those video phones, but Abdo can confirm.

John

Hi all

sorry that's correct the phone model is 7985.

I added the SD from modify Button Items, add a new SD and configure the SD number and save it but nothing appear on the phone.
Thanks
Abdo

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