SRST Dialing Plan

[Wayne LeFrancois]

Hello guys,

I have question on SRST. I recently installed a new 3925. I setup SRST on it. We are using MGCP and call manager 8.6 . I attempted to test failover ( by the way, using ccm-manager failover) . All the phones registered in SRST mode, no problem. The issue is trying to make a outbound call. The IP phone will only let us dial 4 digits. I can't find where you can adjust this or even set it . Could use some help. thanks.

[Harmit Singh]

Hi Lewis,

Please refer to the following doc:

https://supportforums.cisco.com/docs/DOC-24097

Sounds like you dont have any dial-peers configured for outbound dialing (step 4 in the doc above).

HTH.

Regards,

Harmit.

[Wayne LeFrancois]

Yes, dial peers are created. Tried several different wild cards and still the same results.

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[jkurtz]

Do you use four digit dialing between sites?  Can you post the relevant dial-peers/translations?  What kind of network do you have outbound?  ISDN PRI? Do you have a debug from the gateway showing digits for calling and called number etc??

[Wayne LeFrancois]

I am using 4 digit extension between sites. Will get debug in a little bit.

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[Harmit Singh]

Hi Lewis,

Please pull the following debugs and upload it here:

debug isdn q931

debug voip ccapi inout

Also, please post the running config along with "show dial-peer voice summary".

Regards,

Harmit.