Hi All
I would like to provide some SRST fallback for a few phones that are used in IP Contact centre express.
The voice gateway will have either a series of analog lines in a Telstra hunt group or a partial PRI service.
I think that I can use the alias command to cause telephones on the inside network to ring when.
Can anyone confirm please?
For instance, if my Onramp10 main number might be 94552200
And say my internal number were 3311 - 3315
The alias command might look like...
alias 1 2200 to 3311 cfw 2200 timeout 15
alias 2 2200 to 3312 cfw 2200 timeout 15
alias 3 2200 to 3313 cfw 2200 timeout 15
alias 4 2200 to 3314 cfw 2200 timeout 15
alias 5 2200 to 3315 cfw 2200 timeout 15
call-forward noan <insert a mobile number here>
Having a Telstra based hunt group with 4 lines is going to get a little messy, but let me try with just the first two interations of the Telstra hunt group.
Lets say the main number is 92224400
It hunts through 92224401,9224402, 9224403, and 9224404
Keeping the same internal range.... 3311-3315
alias 1 4401 to 3311 cfw 4400 timeout 15
alias 2 4401 to 3312 cfw 4400 timeout 15
alias 3 4401 to 3313 cfw 4400 timeout 15
alias 4 4401 to 3314 cfw 4400 timeout 15
alias 5 4401 to 3315 cfw 4400 timeout 15
call-forward noan <insert a mobile number here>
alias 1 4402 to 3311 cfw 4400 timeout 15
alias 2 4402 to 3312 cfw 4400 timeout 15
alias 3 4402 to 3313 cfw 4400 timeout 15
alias 4 4402 to 3314 cfw 4400 timeout 15
alias 5 4402 to 3315 cfw 4400 timeout 15
call-forward noan <insert a mobile number here>
I am hoping i am close here.
Just wanting to touch base with someone who has implemented this before for a 'sanity' check
thanks
