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Steps or guide to Create a Route group to call a Sip Trunk

casedaycd
Level 1
Level 1

Hello there, I have a Sip trunk that I would like a group of people to be able to Call.  Can someone point me to a guide on how to do this?  Thanks.

1 Accepted Solution

Accepted Solutions

in continuous of dear @Roger Kallberg post,

also if you want to limit only a group of users to be able to call outside using this "SIP-Trunk"
you must define CSS & Partition.. 
so put your OutCall Dial Pattern in a specific partition, which goes out through this "SIP-Trunk"
then define a CSS which only see that partition, and then assign that CSS only to users you want be able to Call Outside..

(Rate by "Helpful" or "Accept") (محمدرضا هادی_ایران) (Email: morez.hadi@gmail.com)

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4 Replies 4

With minimal effort you could have found this if you would have used a search engine. Route Group Configuration 

It is an old version, but it’s done the same way in any current version. You’d need a little bit more configuration than just a Route Group, but as that’s what you’re asking for I’m pointing you to the section in the administration guide for that. To route calls in CM you’d use Route Pattern(s), Route List(s) and Route Group(s), where the route group contains trunks and/or gateways.



Response Signature


in continuous of dear @Roger Kallberg post,

also if you want to limit only a group of users to be able to call outside using this "SIP-Trunk"
you must define CSS & Partition.. 
so put your OutCall Dial Pattern in a specific partition, which goes out through this "SIP-Trunk"
then define a CSS which only see that partition, and then assign that CSS only to users you want be able to Call Outside..

(Rate by "Helpful" or "Accept") (محمدرضا هادی_ایران) (Email: morez.hadi@gmail.com)

casedaycd
Level 1
Level 1

Thank you both, Mohammadreza, you gave me the piece that I was missing.