cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
161
Views
0
Helpful
2
Replies

Strange Problem with CM 5.1

Ahmed Elnagar
Beginner
Beginner

Dear all;

I have two CM servers 5.1 (Pub & Sub) with two sites each server in a site (clustering over the WAN); and I have two CM groups one for each site (CM_GRP_site1 Pub then Sub) and (CM_GRP_site2 Sub then Pub)

Today with no reason the numbers (DNs) at site 2 changed (a phone that was registered with 8000 now have 8004) and this happens to all the site phones just it has random strange numbers.

I changed the CM_GRP_site to to let he phones register with the publisher it works fine and have thier correct DNs again. When I change it back the DNs changes again!!

Any ideas?

2 Replies 2

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Ahmed,

This is just a shot in the dark here... but maybe the CCM in site 2 flipped to the inactive partition that has a older/different config for the phones/DN's?

Rob

Dear Rob;

That is exactly what came to my mind, espically that I havd did a SR ugrade before and has a partition with old configuration already.

People at the site also informed me that this problem happend from a month ago and they solved it by restrating the servers.

I will give it a try tomorrow and update you all soon.

Thanks Rob

\Ahmed

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Recognize Your Peers