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Subscriber apperars as Publisher and Subscriber in Cluster Nodes

themizzz21
Beginner
Beginner

Hello,

A CUCM 5 cluster has two nodes. One node Publisher and one Subscriber.

3 weeks ago Subscriber server went off due to a power supply issue.

We purchased a new power supply and when this server became alive, the following appeared in OS ADMINISTRATION -> SHOW CLUSTER

If i remove server 10.10.200.21 as Publisher Type of Node, will i face any problems?

Thank you.

 

 

2 Accepted Solutions

Accepted Solutions

Hi,

from the output, it seems there is nothing wrong.This could be only the cosmetic issue.

You can take maintenance window and try restarting the SUB server.

 

regds,

aman

View solution in original post

Yes its a cosmetic issue, as you can see from the output from publisher:

Primary Node =true

From the Subscriber:

Primary Node =false    <<<<

But as mentioned in my previous post, just verify your database replication to be sure its good, from RTMT or from CUCM Reporting page.

Other than that everything looks normal.

-Terry

Please rate all helpful posts.

View solution in original post

9 Replies 9

Terry Cheema
Advocate
Advocate

Strange, whats the version of CUCM, and your platform MCS or UCS?

Can you post the same output from the CLI of all the three servers:

show network cluster

Utils dbreplication runtimestate

-Terry

In addition to what Terry has asked,please check the bug with similar issue.This could be a cosmetic issue.

 

Show Cluster displays subscriber as a publisher.
CSCsh81228
Symptom:

Show cluster displays first subscriber as a publisher.

Conditions:

The problem is observed on a fresh/Upgraded CCM 5.1.2 systems.

Workaround:

No work around.

Further Problem Description:

From the OS adminstration web page issuing a Show cluster command displays the first subscriber in the cluster as a publisher.

Hi Aman,

I'll take a look at this.

Thank you very much.
 

Hi,

can u post the complete output of utils service list from both servers ?

regds,

aman

Hi Aman.

 

@ PUBLISHER 

admin:utils service list

Requesting service status, please wait...
System NTP [STARTED]
System SSH [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco Electronic Notification[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Syslog Agent[STARTED]
Cisco TAPS Service[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Cisco CTL Provider[STOPPED]  Service Not Activated 
Cisco CallManager SNMP Service[STOPPED]  Service Not Activated 
Cisco Certificate Authority Proxy Function[STOPPED]  Service Not Activated 
Cisco DirSync[STOPPED]  Service Not Activated 
Cisco Messaging Interface[STOPPED]  Service Not Activated 
Cisco Serviceability Reporter[STOPPED]  Service Not Activated 
Primary Node =true

---

@ SUBSCRIBER

admin:utils service list

Requesting service status, please wait...
System NTP [STARTED]
System SSH [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STARTED]
Cisco CTIManager[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco Electronic Notification[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco Syslog Agent[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Cisco Bulk Provisioning Service[STOPPED]  Service Not Activated 
Cisco CAR Scheduler[STOPPED]  Service Not Activated 
Cisco CAR Web Service[STOPPED]  Service Not Activated 
Cisco CTL Provider[STOPPED]  Service Not Activated 
Cisco CallManager SNMP Service[STOPPED]  Service Not Activated 
Cisco Certificate Authority Proxy Function[STOPPED]  Service Not Activated 
Cisco DirSync[STOPPED]  Service Not Activated 
Cisco Messaging Interface[STOPPED]  Service Not Activated 
Cisco SOAP - CDRonDemand Service[STOPPED]  Service Not Activated 
Cisco Serviceability Reporter[STOPPED]  Service Not Activated 
Cisco TAPS Service[STOPPED]  Service Not Activated 
Primary Node =false

 

Thanks in advance.

Hi,

from the output, it seems there is nothing wrong.This could be only the cosmetic issue.

You can take maintenance window and try restarting the SUB server.

 

regds,

aman

Yes its a cosmetic issue, as you can see from the output from publisher:

Primary Node =true

From the Subscriber:

Primary Node =false    <<<<

But as mentioned in my previous post, just verify your database replication to be sure its good, from RTMT or from CUCM Reporting page.

Other than that everything looks normal.

-Terry

Please rate all helpful posts.

Hi Terry,

There are no 3 servers. The cluster contains 2 servers, Publisher and Subscriber.

Subscriber went off for three weeks and when the issue with its power supply resolved and the server went on, the same Subscriber server appears as Publisher(see picture above, server with ip address 10.10.200.21). Below you can see some CLI outputs.

Thank you very much.

 

admin:show status

 

Host Name    : Publisher

Date         : Thu Mar 26, 2015 11:38:26

Time Zone    : EET

Locale       : en_US.UTF-8

Product Ver  : 5.1.1.3000-5

Platform Ver : 2.0.0.1-1

 

--

 

admin:show status

 

Host Name    : Subscr1

Date         : Thu Mar 26, 2015 12:01:08

Time Zone    : EET

Locale       : en_US.UTF-8

Product Ver  : 5.1.1.3000-5

Platform Ver : 2.0.0.1-1

 

------

 

admin:show network cluster

Executed command unsuccessfully

No valid command entered

 

admin:show network

      show network eth0

      show network failover

      show network route

      show network status

      show network all

      show network ip_conntrack

      show network max_ip_conntrack

 

------

 

admin:Utils dbreplication runtimestate

Executed command unsuccessfully

No valid command entered

 

admin:utils

      utils reset_ui_administrator_password

      utils iothrottle*

      utils network*

      utils ntp*

      utils service*

      utils system*

      utils remote_account*

      utils disaster_recovery*

      utils csa*

      utils netdump*

      utils core*

      utils dbreplication*

      utils snmp*

      utils sftp*

      utils soap*

 

admin:utils dbre

admin:utils dbreplication

      utils dbreplication status

      utils dbreplication stop

      utils dbreplication setrepltimeout

      utils dbreplication repair

      utils dbreplication reset

 

admin:utils dbreplication status

****************************************************************************************************

This command reads and writes database information from all machines and will take quite some time...please be patient.

****************************************************************************************************

 

 -------------------- utils dbreplication status --------------------

 

Output is in file cm/trace/dbl/sdi/ReplicationStatus.114200.out

 

 

Hmm check the status of the Database replication from RTMT or from Service reports page. Since the version is pretty old the commands I gave you are not available in v5.

There are two rows having some tiny discrepancy. But as you can see its just showing two servers, a Pub and a Sub, so it is most probably the same Bug Aman (+5) has posted.

------   Statistics for ccmdbtemplate_publisher_ccm_1_320_numplan ------
Node                  Rows     Extra   Missing  Mismatch Processed 
---------------- --------- --------- --------- --------- ---------
g_publisher_ccm        167         0         0         0         0
g_subscr1_ccm          165         0         2         0         0

Can you post screenshot from RTMT, database replication? Just make sure your databases are replicating good.

-Terry

Please rate all helpful posts

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