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Subscriber install error 8.6.2.20000-2 on MCS

prakashar
Beginner
Beginner

Hi,

I get the following error message as I try to install a cucm subscriber

"The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.

Read error on file /mnt/source/Cisco/serviceability_callmanager/RPMS/cm-rtmt-servlet-0.0.0.1-0.i386.rpm: Input/output error

The system will now halt.

Internal error . ks_post_nochroot.sh is exiting with result 1"

Note: There was version 7.1.3 installed on this previously and i am trying to overwrite this with 8.6.2 20000-2 fresh install

Thanks

Prakash

4 Replies 4

Ahmed Elnagar
Beginner
Beginner

Hello

Did you find a solution for that, I have the same issue but with a publisher.

Charles Ferguson
Beginner
Beginner

Have you tried running the recovery disk with option "c" to clear the drives?

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/recovery_cd/Server_Recovery-README.pdf

james_be_81
Beginner
Beginner

Do you meet disk space requirement?

M7MDRDA070
Beginner
Beginner

Hello

Does any one found a solution for this problem ?

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