04-08-2010 01:41 AM - edited 03-15-2019 10:09 PM
Hi
I recently installed Cisco unified communication manager publisher and subscriber i added the second server as subscriber but my subscriber ip address is not showing in Ciscu unified CM Group as a redundant server when i logged into subscriber with his IP Address i can see its replicating the phone and all the configuration.
i tried to activate the services for Subscriber i was getting below error message
" Update Failed for the Service(s): Cisco CallManager Allocated licenses consumed by used and pending. Please upload additional licenses (a new license file) and try again. "
when i saw the licence unit report its giving 500 Units for devices that i uploaded a licence file but in the CCM Node License Feature its showing Unit Authorized ONLY 1.
i have three licences files.
1- Unified CM Device License For ELD - 500 Units
i uploaded the above file and its shows 500 units in my licence unit report
2-License Unified CM 7.0 7816 Appliance, 500 seats, eLD
i uploaded the second file but it still showing me 500 units.
3-License Unified CM 7.0 7816 Appliance, 500 seats, eLD
i have these three files with me after uploading 2 file from above(ist file and second file) but still i am getting only 500 units and node unit also 1
is there anyother file that i need ?????
what else i need to do to sort out this issue ?
Solved! Go to Solution.
04-08-2010 02:39 AM
Yep.
That's how it always works.
04-08-2010 01:49 AM
Hi
Your DLU count will stay at 500 as specified on License 1.
Licenses 2 and 3 are 'node' licenses. You need one for each physical CM node that you want to activate.
Regards
Aaron
04-08-2010 02:28 AM
I already used first and second file
when i applied the PAK Code for first file it did not asked me any information about " MAC Address" but when i used the second file it asked me the MAC ADDRESS of Publisher i put the MAC Address of pub but when i was using the third file to get licence file from cisco by using PAK Code again it asked about the MAC Address of publisher what should i do there now i need to assigned the Subscriber mac address for third file ???
04-08-2010 02:32 AM
Hi
No - you always use the Publisher MAC address when dealing with CCM licensing.
Aaron
04-08-2010 02:35 AM
SO now again I have to give the MAC Address of pub server for the third file to get the licence file ???
Best regards,
Jamil Hussain
04-08-2010 02:39 AM
Yep.
That's how it always works.
04-08-2010 03:05 AM
thanks alot for your help
i have done same and now able to see Subscriber as my second node thanks once again.
thanks and best regards
Jamil hussain
04-08-2010 03:07 AM
No problem
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