Suddenly all calls from all ports drops after almost 01:30

[Edson Vuma]

Hi,

I have a CUCME v8.6 and suddenly since a couple of days all the calls are dropping after around 1 minute and 30seconds.

I don't know why this happen.

Any suggestions?

P.S.: I have rebooted once.

Warm regards

/EV

[Suresh Subramanian]

is it happening for internal calls? external calls? or both?

[Edson Vuma]

Hi, Suresh.

Thanks for your reply.

It happens for externally calls.

But everything was working just fine.

Warm regards

/EV

[Suresh Subramanian]

what is the connection to Provider? PRI or SIP?

can you collect the below debugs pls?

 - debug voice ccapi inout

- debug isdn q931 or debug ccsip message?

[Edson Vuma]

Hi,

The connection is PRI (for local and internacional calls).

We have also a GSM Modem which we use for mobile phones only.

And the drops of the calls happens on both ports.

Find attached the debugs asked.

P.S.: I didnt get any messages with the "ccsip message" debug.

Warm regards

/EV

[George Thomas]

Do not see the calls getting disconnected in the debugs. Please attach complete logs.