11-06-2013 06:37 AM - edited 03-16-2019 08:15 PM
Hi all,
I have set up a role which contains a set of rights I would like our support desk to have.
So far all is working well and it is doing what I want it to do - BUT (there is always a but!), I would like the support desk to have rights to add the following roles to user accounts:
Standard CCM End Users
and
Standard CCMUsers Administration
The problem is, if I give them rights to the End User Configuration to allow them to add these roles, they also have the rights to allocate their own accounts "admin" privileges which I don't what them to have.
How do I get round this??
Thanks
Sue
11-06-2013 07:01 AM
Hi Sue,
What CUCM version are you running?
Cheers!
Rob
"Why do the best things always disappear "
- The Band
11-06-2013 07:07 AM
System version: 8.6.2.22900-9
11-06-2013 09:07 AM
Hi Sue,
Sorry for the delay here....but I wanted to double check
what I thought I knew
At first I thought it was a bug
CCM Standard Admin User able to elevate permission settings
But I think this may actually be working as designed (as twisted as that is!)
https://supportforums.cisco.com/message/3552660#3552660
I would open A TAC just to be sure.
Cheers!
Rob
"Why do the best things always disappear "
- The Band
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