Suppress Ringback Tone for Outgoing Calls

[STEFAN CHRISTEN]

Hello

Usually it's the other way round, but our customer likes to suppress the ringback tone on outgoing calls (outbound dialing for callcenter agents). Is it possible to configure the H.323 (connected to a CUCM) so that the voice path is not cut through before the connect is received?

Any inputs are greatly appreciated.

Regards

Stefan

PS: ISDN Q931 Debug of the Alert

162844: Jul 20 14:45:36 CEST: ISDN BR0/0/0 Q931: RX <- ALERTING pd = 8 callref = 0xB3

Progress Ind i = 0x8288 - In-band info or appropriate now available

[Rui Carlos Antunes]

Try using the "progress_ind {setup | connect | progress} {PI | disable}" dial-peer configuration command.

[STEFAN CHRISTEN]

Hi

Thanks for the reply

I have already tried the "progress_ind disable" command. Seems like those commands only help if you like to force the ringback tone.

Regards

Stefan

[Nicholas Matthews · Accepted solution]

Try this one:

dial-peer voice X pots

progress_ind alert strip 8

It's hidden, and may do what you're looking for.

-nick

[STEFAN CHRISTEN]

Hi Nick

Exactly what I was looking for. Many thanks for your help

Have a nice day

Regards

Stefan

[ROLAND MARTI]

Thanks Stefan

This is the solution that we want.

great work.

Roland