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termination cause code

Mikhail Kalita
Beginner
Beginner

Good day! I rejected call from a mobile phone. But I see that termination cause code is 16. I think that  termination cause code should be 21. I want to deploy outbound campaign system, but I have issue with reason of the end of the calls. I want to see the difference between "reject" and "no answered call". Does field "termination cause code" help in that?

2 Replies 2

Ekin Gumus
Beginner
Beginner

Hello,

What is incoming and outgoing call flow scenario? Protocols/devices/trunks etc

Phone 7911 is  registred by SIP. Gateway (AS5350) connects with CUCM by H.323. AS5350 connects with GSM-gateway(2N Netstar)  by PRI.

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