Running callmanager 8.6.2 and have cisco 7962 and 7961 deploy in one of our site utilizing SCCP however the ssue: currently I'm unable to get my 7962 or 7961 phone to register with cucm. Error message on 7962 phone "TFTP Timeout"
Are they properly configured in CUCM?
Anything preventing TFTP/HTTP communication between phones and CUCM??
Are they all local??
these are a new 7962 phone that we are peploying remote. the phones are getting
correct IP address address from DHCP
correct TFTP address
however we are getting tftp timeout error
If I go into the options menu and view IPv4 Configuration, it says:
DCHP - Enabled
IP Address - 10.68.44.11
Subnet Mask - 255.255.255.0
Default Router 1,2,3,4,5 are blank
DNS Server 1 - 10.232.0.15
DNS Server 2 - 10.232.0.14
DNS Server 3 - 10.224.95.15
DNS Server 4 - 10.224.96.14
DNS Server 5 - 10.216.0.15
DHCP Server - 10.232.0.46
DHCP Address Released - No
Alternate TFTP - No
TFTP Server - 10.138.244.21
TFTP Server 2 -
BOOTP Server - No
MAC address - 3COE236D5FF3
Host Name - SEP3C0E236D5FF3
Domain Name - Infosolco.net
Operational VLAN ID - 20
Admin. VLAN Id -
SW Port Configuration - Auto Negotiate
PC Port Configuration - Auto Negotiate
PC VLAN -
VPN - Not Connected
Try hardcoding the settings, or see why your DHCP is not handing out default router info
Then most likely the problem is that they're remote and timeout when downloading the config/FW, set a local TFTP repository and try again.
I had a similar issue once where it turned out that there was a second DHCP server on the same LAN (old one which customer didn't shutdown) which gave a wrong default gateway.