cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
513
Views
0
Helpful
2
Replies

Time of Day Routing to two auto-attendants

artmartinez1181
Level 1
Level 1

Can I have a Time of Day DN configuration pointing to two separate auto-attendants? 

 

The on-shift DN, PT, Time Schedule, Time Period will go to a true auto-attendant in Unity with caller input options.

The off-shift DN, PT, Time Schedule Time Period will also to an auto-attendant in Unity but just to play an “office is closed... our regular hours are…” message and hang up the call.

 

Or would I have to forward the off-shift DN to another DN that is forwarded to Unity so that it can play the message and hang up the call?

 

Using CUCM and Unity 11.5

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

You don't even need tod, just use the schedule in CUC and the standard and closed greetings to do that. 

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

You don't even need tod, just use the schedule in CUC and the standard and closed greetings to do that. 

HTH

java

if this helps, please rate

I will try that.

Thanks