Track call or history

[nt0000001]

Hi everybody,

Can somebody tell me how to track a call "in live" ?

what kind of debug should i use ?

have different problems: users who are "receiving a transferred calls" but in GUI i can't see anything, call tries only 3 bips and so on.

I you have any link or example for debugs ...

PS: please alert me if some of those debugs are "greedy on resources" so I want shut off the system.

Thanks a lot

[Robert Shaw]

Hi,

What equipment are you using?  Are you tracing a call within Call Manager?  Or on an ISR connected to an ISDN or SIP?

[nt0000001]

Hi,

Sorry for the lack of information... I'm just not used to telephonie services, I'm starting and having many problems

I have :

CUCM - System version: 8.6.2.20000-2

and CISCO2951/K9 as voice gatway

I can't find "where" CUCM but I read somewhere that i should look in the gateway ...

I'm not sure about this

If it's not enough information let me know

[nt0000001]

I want to see when a call is on how the redirection is hepenning or other...

[Jaime Valencia]

The only way to get that real time, is to look at the debugs as the call is happening.

[nt0000001]

Yes Jaime,

But what debugs ? whats the load of those debugs for the system ?

can you give me some exemples please ?

thanks

[nt0000001]

exemple :

debug the outgoing call of a DN

debug ingoing call for a DN

debug all about a DN

same for a hunt pilot / list

And if someone know how to bulk-import the phone numbers (30 Numbers & names )for the extension module of the sercetary I'll be saved

Thanks

[Todd Machado]

for troubleshooting and debugging VoIP Call Basics look at  http://www.cisco.com/c/en/us/support/docs/voice/h323/14081-voip-debugcalls.html 

Your not in Nortel land anymore.

[nt0000001]

OK Thanks,

I'll read a little ...

I thought more for a cmd as debun DN_Number ans see everything about it but obviosly doesn't existe.