07-08-2013 01:27 PM - edited 03-16-2019 06:16 PM
Hi,
We got an alert on the RTMT for media device --
Syslog UC_RTMT-2-RTMT_ALERT: %[Name=NumberOfRegisteredMediaDevicesDecreased .
While checking the RTMT and logging on the specific gateway and putting the show sccp command -- got these message for all the MTP resources status.
=================
MTP Oper State: ACTIVE_IN_PROGRESS - Cause Code: CCM_REGISTER_FAILED ==== Ideally in a normal scenario // cause code is : NONE .
=================
Needed to understand what exactly do i need to check to confirm and isolate this alert on the CCM and gateway. Appreciate a quick help on this -- as this is an active alert.
Thanks.
CCM Version : 8.6 -- please also guide on the criticality of this alert .
Whatever level you reach getting better never stops -- Sachin Tendulkar
Solved! Go to Solution.
07-08-2013 08:33 PM
Hi Abhishek,
U can also run the command show voice dsp group all to check the STATE of dsp 1 ,2 in respective slots whether they show UP or FAIL.
regds,
aman
07-08-2013 02:47 PM
Have you checked that the MTP resources are registered in CUCM??
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
07-08-2013 08:33 PM
Hi Abhishek,
U can also run the command show voice dsp group all to check the STATE of dsp 1 ,2 in respective slots whether they show UP or FAIL.
regds,
aman
07-09-2013 09:04 PM
Abhishek,thanks for rating.
regds,
aman
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