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Beginner

Transfer call to defined phone

Suppose we have one internal number assigned to several phones. When it goes to call all the phones are ringing. Is it possible to configure CUCM to route dialing to a specific phone so others do not call?

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Frequent Contributor

Re: Transfer call to defined phone

Hi,

As far as I understand you have shared line configuration, so yes all the phones will ring if number and partition are the same

If you don't want this you must give each phone a different number and then you can use line groups to distribute calls

JH

Rising star

Re: Transfer call to defined phone

1) With Same number on multiple phones it will ring all the phone.

2) You have to use the Hunt Group Feature to solve the issue.

 

You will assign different number to all phone say 2001,2002,2003 etc & Define one Pilot Number say 2222.

Configure line Group with all DNs as members and Ring strategy as Broadcast, Hunt Group and Hunt Pilot with 2222 as pilot number. So once 2222 is dialed  all phone will ring. If you dial individual numbers say 2001 one specific phone will ring.

 

*** Please rate helpful post; Mark "Accept as a Solution" if applicable

Thanks,
Haris

Cisco Employee

Re: Transfer call to defined phone

no, in shared line call will go to every device

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