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Transfer Call to Speed Dial

GrahamD
Level 1
Level 1

Hi,

 

Apologies if this has been answered before.

Is it possible to transfer a live inbound call to a speed dial number on a 7942 IP Phone.

When i have a caller on the phone and i want to transfer to an external number there is no speed dial option,

i just have to manually dial the number.

Handsets are 7942 and 6921 CUCM 8.6.

 

Thanks

Graham

 

 

 

 

 

 

3 Replies 3

Anthony Holloway
Cisco Employee
Cisco Employee
Yes.

GrahamD
Level 1
Level 1

Okay,

 

Perhaps i asked the question the wrong way.

 

Can anyone shared a guide on on how to do this?

 

thank in advance 

Graham

while you are doing a transfer, do you see a speed dial button as the soft key button?
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