Troubleshoot a Cisco 8865 Video Conference Phone display screen

[stu.roberts]

Are there steps to troubleshoot an 8865 display screen that only displays the color white?

[Manish Gogna]

You may try a factory reset as explained in the following link and see if it heils

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/adminguide/P881_BK_C136782F_00_cisco-ip-phone-8800_series/P881_BK_C136782F_00_cisco-ip-phone-8811-8841_chapter_01111.html

HTH

Manish