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mohammad saeed
Contributor

ts-CISCO.2.0.1.0.tcl keeps in loop even when call disconnected through FXO line

Hello,

 

I have an issue with its-CISCO.2.0.1.0.tcl when incoming call from FXO is disconnected the script keeps in the loop without stopping, I don't know how to solve it!

 

my configuration:

application
service aa flash:its-CISCO.2.0.1.0.tcl
paramspace english index 1
param operator 0
paramspace english language en
param drop-through-option 1
param call-retry-timer 30
paramspace english location flash:
param dial-by-extension-option 6
param handoff-string aa
paramspace english prefix en
param aa-pilot 500
!

 

dial-peer voice 222 voip
service aa
destination-pattern 500
session target ipv4:11.11.11.11
incoming called-number 500
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad

 

voice-port 0/0/1
connection plar opx 500

 

If remove the script the incoming call is running without any issue!

 

Any help, please.

 

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M3, RELEASE SOFTWARE (fc1)

 

1 ACCEPTED SOLUTION

Accepted Solutions
mohammad saeed
Contributor

Hello Guys,

 

If any one need to solve it, I tried this command:

supervisory disconnect anytone

 

and the call disconnect it but if someone called from the phone it self will disconnect also, so now I am sure the issue from Disconnect cptone frequency, then I tried this command:

 

voice class custom-cptone STC
dualtone busy
frequency 425 425
cadence 500 500
dualtone ringback
frequency 425 425
cadence 1000 4000
dualtone reorder
frequency 425 425
cadence 250 250
dualtone out-of-service
frequency 425 425
cadence 320 320
dualtone disconnect
frequency 425 425
cadence 500 500
!

 

which works with me without any issue, thanks for all to help me

 

and works with me.

 

View solution in original post

10 REPLIES 10
Nithin Eluvathingal
VIP Advisor

I Assume that you are facing FXO disconnect  issue. 

 

 

 

 

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If this answered your question, please click "ACCEPT AS SOLUTION" Or If you find this response useful, please mark it as "HELPFUL"

could you guide me what to do? 

I added disconnect under port0/0/1 but still the same issue!

 

voice-port 0/0/1
connection plar opx 500

timeouts call-disconnect 1

timeouts wait-release 1

 

 

Can you explain the loop which you experiencing ?

Please Rate all useful post :)
If this answered your question, please click "ACCEPT AS SOLUTION" Or If you find this response useful, please mark it as "HELPFUL"

for example when dial from my mobile phone and dial 0 for operator then I disconnect the call from my mobile phone, the operator phone keep ringing without disconnect and will ring 7 times then stop ringing . the same for other extension. 

For disconnect issue in this region i use custom cptone which  we created by recording the disconnect tone. For some regions  you  find the disconnect frequencies on internet. use those values to build a custome CP tone and try it.

 

 

The below one is for my region which I use. This will not work with you.

 

voice class custom-cptone 1

dualtone disconnect

frequency 427

cadence 300 300

 

voice-port 0/1/1

trunk-group MEDC-TRUNK

supervisory custom-cptone 1

ring number 3

cptone OM

connection plar opx 1000

caller-id enable

 

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Any Idea please?

 

Thanks

mohammad saeed
Contributor

Hello Guys,

 

If any one need to solve it, I tried this command:

supervisory disconnect anytone

 

and the call disconnect it but if someone called from the phone it self will disconnect also, so now I am sure the issue from Disconnect cptone frequency, then I tried this command:

 

voice class custom-cptone STC
dualtone busy
frequency 425 425
cadence 500 500
dualtone ringback
frequency 425 425
cadence 1000 4000
dualtone reorder
frequency 425 425
cadence 250 250
dualtone out-of-service
frequency 425 425
cadence 320 320
dualtone disconnect
frequency 425 425
cadence 500 500
!

 

which works with me without any issue, thanks for all to help me

 

and works with me.

 

View solution in original post

What i remember is  adding this commend i faced another issue that call disconnected in between. Please make more test call and see if calls  gets disconnected or not. 

 

Please Rate all useful post :)
If this answered your question, please click "ACCEPT AS SOLUTION" Or If you find this response useful, please mark it as "HELPFUL"

Yes Nithin, I edited and now it works with me ! thanks for help

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