ts-CISCO.2.0.1.0.tcl keeps in loop even when call disconnected through FXO line

[mohammad saeed]

Hello,

I have an issue with its-CISCO.2.0.1.0.tcl when incoming call from FXO is disconnected the script keeps in the loop without stopping, I don't know how to solve it!

my configuration:

application
service aa flash:its-CISCO.2.0.1.0.tcl
paramspace english index 1
param operator 0
paramspace english language en
param drop-through-option 1
param call-retry-timer 30
paramspace english location flash:
param dial-by-extension-option 6
param handoff-string aa
paramspace english prefix en
param aa-pilot 500
!

dial-peer voice 222 voip
service aa
destination-pattern 500
session target ipv4:11.11.11.11
incoming called-number 500
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad

voice-port 0/0/1
connection plar opx 500

If remove the script the incoming call is running without any issue!

Any help, please.

Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M3, RELEASE SOFTWARE (fc1)

[Nithin Eluvathingal]

I Assume that you are facing FXO disconnect  issue. 

[mohammad saeed]

could you guide me what to do? 

[mohammad saeed]

I added disconnect under port0/0/1 but still the same issue!

voice-port 0/0/1
connection plar opx 500

timeouts call-disconnect 1

timeouts wait-release 1

[Nithin Eluvathingal]

Can you explain the loop which you experiencing ?

[mohammad saeed]

for example when dial from my mobile phone and dial 0 for operator then I disconnect the call from my mobile phone, the operator phone keep ringing without disconnect and will ring 7 times then stop ringing . the same for other extension. 

[Nithin Eluvathingal]

For disconnect issue in this region i use custom cptone which  we created by recording the disconnect tone. For some regions  you  find the disconnect frequencies on internet. use those values to build a custome CP tone and try it.

The below one is for my region which I use. This will not work with you.

voice class custom-cptone 1

dualtone disconnect

frequency 427

cadence 300 300

voice-port 0/1/1

trunk-group MEDC-TRUNK

supervisory custom-cptone 1

ring number 3

cptone OM

connection plar opx 1000

caller-id enable

[mohammad saeed]

Any Idea please?

Thanks

[mohammad saeed · Accepted solution]

Hello Guys,

If any one need to solve it, I tried this command:

supervisory disconnect anytone

and the call disconnect it but if someone called from the phone it self will disconnect also, so now I am sure the issue from Disconnect cptone frequency, then I tried this command:

voice class custom-cptone STC
dualtone busy
frequency 425 425
cadence 500 500
dualtone ringback
frequency 425 425
cadence 1000 4000
dualtone reorder
frequency 425 425
cadence 250 250
dualtone out-of-service
frequency 425 425
cadence 320 320
dualtone disconnect
frequency 425 425
cadence 500 500
!

which works with me without any issue, thanks for all to help me

and works with me.

[Nithin Eluvathingal]

What i remember is  adding this commend i faced another issue that call disconnected in between. Please make more test call and see if calls  gets disconnected or not. 

[mohammad saeed]

Yes Nithin, I edited and now it works with me ! thanks for help