UC Manager & Attendant Console on UCSC-C220-M3S (TRC # 2)
We are ordering UCSC-C220-M3S (TRC # 2) along with dua processaor (UCS-CPU-E5-2609), 32 GB RAM and R-VMW-UC-FND5-K9 (Cisco UC Virt. Foundation 5.0 (2-Socket, 32GB vRAM)) for Unified Communiation Manager installation; my question is can we have Unified Enterprise Attendant Console 9.x and Unified Communication Manager 9.x as a co-resident on the same hardware and on two different virtual machines. There will be around max 200 users on Unified Communication Manager.
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...