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UC500 - Cant see a FXO card

Hi,

I have a  UC520-16U-4FXO-K9, the integrated 4 fxo works 100% fine.

I have try to add another FXO card with 2 port.  ( VIc card ) and I cant see the ports in the CLI.

note : the Led of the FXO are organge, I allready try to use another FXO card but same result.

Anyone knows why ?

here is the details of the show inv and sh diag

thanks guys :

sh ver

Version 12.4(11)XW

flash:uc500-advipservicesk9-mz.124-11.XW4

10 FastEthernet interfaces

2 terminal lines

4 Voice FXO interfaces   ( should be 6  - 4FxO and 2 FxO )

4 Voice FXS interfaces

1 Voice MoH interface

1 cisco service engine(s)


UC520#show inv
NAME: "UC520-16U-4FXO-K9  Chassis", DESCR: "UC520-16U-4FXO-K9  Chassis"
PID: UC520-16U-4FXO-K9 , VID: V01, SN: FHK114215GT

==========

UC520#sh diag

Slot 0:
        UC500 Mainboard 1FE, 8FE POE, Stacking FE, MOH, Port adapter
        Port adapter is analyzed
        Port adapter insertion time unknown

        Hardware Crypto Engine Details:
          The CHIP id is 0x10003
          The SEC revision no is 0x1

        EEPROM contents at hardware discovery:
        PCB Serial Number        : FOC11343WZB
        Hardware Revision        : 2.2
        Top Assy. Part Number    : 800-29314-01
        Board Revision           : C0
        Deviation Number         : 0
        Fab Version              : 02
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Processor type           : AD
        Hardware date code       : 0
        Chassis Serial Number    : FHK114215GT
        Chassis MAC Address      : 001b.8fab.48a0
        MAC Address block size   : 32
        CLEI Code                : TBD0000000
        Product (FRU) Number     : UC520-16U-4FXO-K9
        Part Number              : 73-10819-02
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
         FXO Voice IO Card:
        EEPROM contents at hardware discovery:
        Hardware Revision        : 3.1
        PCB Serial Number        : FOC11416M8P
        Part Number              : 73-10820-03
        Board Revision           : D0
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Deviation Number         : 0
        Product (FRU) Number     : UC520
        Top Assy. Part Number    : 800-28035-02
        CLEI Code                :
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
         PVDM Slot 0:
        32-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card
        Hardware Revision        : 4.0
        Part Number              : 73-8539-05
        Board Revision           : B0
        Deviation Number         : 0
        Fab Version              : 04
        PCB Serial Number        : FOC11374HZF
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Processor type           : 00
        Product (FRU) Number     : PVDM2-32
        Version Identifier       : V01
        EEPROM format version 4
        EEPROM contents (hex):
        

       VIC Slot 0:
        3rd generation - FXS DID Voice daughter card (4 port)
        Hardware Revision        : 1.0
        Top Assy. Part Number    : 800-27474-02
        Board Revision           : D0
        Deviation Number         : 0
        Fab Version              : 01
        PCB Serial Number        :
        RMA Test History         : 00
        RMA Number               : 0-0-0-0
        RMA History              : 00
        Product (FRU) Number     : VIC3-4FXS/DID
        Version Identifier       : V01
        CLEI Code                : TBD
        Longitudinal Calibration : 01 10 10 A4 8E 10 10 76
                                   64 10 10 7D 67 10 10 7A
                                   A2
        EEPROM format version 4
        EEPROM contents (hex):
    

        VIC Slot 1:
        2nd generation - FXO Voice daughter card (4 port)
        Hardware Revision        : 5.0
        Top Assy. Part Number    : 800-21589-02