UC500 / CME - Hunt Group Problem

[Prathyush Keeriyatt]

Hi,

I have a remote worker whose IP Phone has registered, but showing "Logged out of Hunt Group" eventhough she is showed in the hunt group.

Extension : 7405

--------------------------------

GT-UC520-Pais-01#e sh ephone-hunt

Group 2

    type: longest-idle

    pilot number: 7497, peer-tag 20221

    list of numbers:

        7405, aux-number A7497A0100, # peers 1, logout 0, down 0

            on-hook time stamp 1193204906, off-hook agents=0

            peer-tag  dn-tag  rna  login/logout  up/down

             [20220     14     0       login      up  ]

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The status is showing as "login" in the UC500 but the user's phone is showing "Logged out of Hunt Group". Please help me regarding this.

Thanking you,

Prathyush Keeriyatt

[paolo bevilacqua]

Reload router. That is also an occasion to update IOS and prevent future occurings.

[Prathyush Keeriyatt]

Thanks Paolo,

Will try to reload the router once, Thanks for the reply.