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UC500 / CME - Hunt Group Problem

Hi,

I have a remote worker whose IP Phone has registered, but showing "Logged out of Hunt Group" eventhough she is showed in the hunt group.

Extension : 7405

--------------------------------

GT-UC520-Pais-01#e sh ephone-hunt

Group 2

    type: longest-idle

    pilot number: 7497, peer-tag 20221

    list of numbers:

        7405, aux-number A7497A0100, # peers 1, logout 0, down 0

            on-hook time stamp 1193204906, off-hook agents=0

            peer-tag  dn-tag  rna  login/logout  up/down

             [20220     14     0       login      up  ]

---------------------------------

The status is showing as "login" in the UC500 but the user's phone is showing "Logged out of Hunt Group". Please help me regarding this.

Thanking you,

Prathyush Keeriyatt

2 REPLIES 2
paolo bevilacqua
Hall of Fame Master

Reload router. That is also an occasion to update IOS and prevent future occurings.

Thanks Paolo,

Will try to reload the router once, Thanks for the reply.

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