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UC520: 75xx phones randomly reset

dimensyssrl
Level 1
Level 1

We have an UC520 and 5 79xx phones connected and registered.

All works well, but randomly (once fo da), all phones reset...

Error that appear in phones is following:

WRN 02:59:34.018490 JVM: Startup Module Loader|cip.sccp.cf:? - Socket Timeout exception: cip.io.SocketTimeoutException: ƒ timed out: Connection timed out

Close(d) Connection ...

ERR 02:59:34.024402 JVM: 02:59:34|cip.io.SocketTimeoutException: Connection timed out: Connection timed out

Phones are attached direct to UC520.

Any help will be appreciated.

Thanks

Daniele

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Update IOS and phone firmware, then check again.