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UC520 Liverecord IOS Supported

lyle.stevens
Level 1
Level 1

I'm trying to enable liverecord and I get the error "current version of IOS not supported" I have upgraded the IOS and get the same error. I am trying to configure this feature through the CCA tool. What version of IOS for the UC520 do I require to enable liverecord?

I have attached the sh ver command.

I'm also having trouble opening the Auto Attendant through the CCA, it loads so far and then freezes???? Any Ideas?

2 Accepted Solutions

Accepted Solutions

Though I agree that CCA can be very painful and CLI works much better,

CCA does support configuring live record/monitoring.

There were some compatibilty issue between CCA and CUE versions that

were addressed in  CCA ver 2.2.5.

What CUE s/w do u have?

If u are comfortable with IOS/CUE CLI, I'd stick to it.

p.bevilacqua wrote:

Do not use CCA or other GUI tool, these are buggy and never produce good resutls.

I have one UC520 with YB6 and Liverecord, no problems.

View solution in original post

great...please mark this thread as answered

and rate when u get a chance.

View solution in original post

5 Replies 5

paolo bevilacqua
Hall of Fame
Hall of Fame

Do not use CCA or other GUI tool, these are buggy and never produce good resutls.

I have one UC520 with YB6 and Liverecord, no problems.

Though I agree that CCA can be very painful and CLI works much better,

CCA does support configuring live record/monitoring.

There were some compatibilty issue between CCA and CUE versions that

were addressed in  CCA ver 2.2.5.

What CUE s/w do u have?

If u are comfortable with IOS/CUE CLI, I'd stick to it.

p.bevilacqua wrote:

Do not use CCA or other GUI tool, these are buggy and never produce good resutls.

I have one UC520 with YB6 and Liverecord, no problems.

Thank you gents, I'll stick to the CLI for some of the programming. I am going to upgrade the UC520 to a new software pack and the CCA tool and try again just to see. Thanks again.

I upgraded the CCA tool to 2.2(5) and the UC520 software pack to 8.0 and this solved the problems of programming through the CCA.

great...please mark this thread as answered

and rate when u get a chance.

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