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UC520 recorded voicemail messages time issues

h_ramdolin
Level 1
Level 1

Dear All,

Can you please help me with this problem:

I have used Cisco Configuration Assistant to configure the time zone for UC520 which is GMT +4.

Cisco Unity Express has also been configured with the appropriate time settings.

Time is being properly displayed on the phones and on the UC520 CUE's GUI, however messages on the voicemail configured for users are not being recorded on the right time.

When a voice message is being played, the recorded time is heard to be one hour after the actual recorded time.

How do I configure the time so that the recorded voicemail messages match the actual time?

Thanks.

1 Reply 1

Steven Smith
Level 7
Level 7

Can you get a show run from your CUE box?

Also, can you get from CUE...

show clock detail

show ntp status