UC540 caller display

[Heinz Deubler]

Hello

  My company has a UC540 Voip system with 7945 hand sets . When a staff member calls out the caller display at the receiving end displays the general phone number of the company and not the his/her direct number. This works fine for most staff however a couple of staff members would like to have their direct phone number displayed when they call out. Is that possible?

Thank you very much in advance

Heinz

[Mohammed al Baqari]

Yes it is possible. First you need to check with your provider what caller ID format they are expecting.

The behavior you mentioned indicates that your provider doesn't like the caller ID format sent to them and they override it with the pilot number of the trunk.

Once you get that, you can create voice translation rules to format the caller ID as below (this example for 4-digits extensions starting with 3).

voice translation-rule 1

rule 1 /^\(3...\$)/ /xxxx\1/ type any unk plan any unk

!

voice translation-pro xforming

translate calling 1

!

dial-peer voip x pots/voip

translation-profile outgoing xforming