UCCM Call recording to Multi destination using DMS
I have a project to replace a call recording solution with a redox recorder. The current set-up is using SPAN but I want to change to DMS (Duel Media Stream) so we can do selective recording calls per endpoint. The Redox setup is via a SIP Trunk, however the customer wants zero tolarance on failover with no loss of recording. As the link between the the CCM and Redox recorder is a SIP trunk, is there any way of sending the DMS to a duel destination, (don't think it is possible send it to a multicast address).
Any thoughts or ideas, my google searching has not thrown up anything:-)
Does anyone here know if there is a way to edit the default message that plays when you forward a voicemail to another user? It says "enter the extension and press pound." We need it to say "enter the 10-digit extension and press pound".
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