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UCCX 10.5 - Unable to purge recordings

Ayaz Khan
Level 1
Level 1

Hello,

I am trying to delete all recordings from UCCX servers.  I have tried several different combinations but I keep getting syntax errors.  From doc Example 1 should be the correct syntax;

 

UCCX version 10.5.1.10000-24
 

 

Example 1

admin:utils uccx recordings purge 1000 05/13/15 10:10:10
Usage: Enter a valid decimal value for Size in MegaBytes (MB). Example: 1. Example: 4.005
Please see the troubleshooting guide for more help.

Executed command unsuccessfully

 

Example 2

admin:utils uccx recordings purge 1000.00 MB 05/13/15 10:10:10
Usage: Cutoff Date was not entered in a recognizable format. Example: MM/DD/YYYY HH:MM:SS
Please see the troubleshooting guide for more help.

 

Not sure if we are hitting a bug.  If anyone has encountered this issue, or has the correct syntax.  Please let me know.

 

Thanks,

 

AK

 

 

 

2 Replies 2

Ayaz Khan
Level 1
Level 1

 

admin:show uccx recordings space
Total files : 1962
Total size of recording files: 2574.43805 MB
admin:

 


Also tried;


admin:utils uccx recordings purge 4.005 10/28/2015 20:56:33

Executed command unsuccessfully

 

admin:utils uccx recordings purge 1000 05/13/2015 10:10:10
Usage: Enter a valid decimal value for Size in MegaBytes (MB). Example: 1. Example: 4.005
Please see the troubleshooting guide for more help.

Executed command unsuccessfully

admin:utils uccx recordings purge 4.005 05/13/2015 10:10:10
Usage: Enter a valid decimal value for Size in MegaBytes (MB). Example: 1. Example: 4.005
Please see the troubleshooting guide for more help.

Executed command unsuccessfully

Was able to find a bug;

CSCur26833

https://tools.cisco.com/bugsearch/bug/CSCur26833

 

Workaround is upgrade or TAC.

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