UCCX 5.0.2 with TAPS (CallManager 7x)

[Jason Aarons]

Customer is using CallManager 7.1 with off-box CRS 5.0.2 MCS-7845 server for TAPS (Tool for Auto-Registered Phones Support). Currently I can have up to 5 phones connecting running the TAPS .aef script.

What is the UCCX license part number to increase the number of ports for TAPS?

We currently have 150IVR ports and 5 Agent Licenses? Does TAPS use Agent Licenses?

Or maybe I don't need licenses and that that in AppAdmin on UCCX under Trigger and/or Media Termination Dialog Group I need to increase the number ?

[hansolo107]

You should be able to increase the port count by modifying your Unified CM Telephony Call Control Group. Go to Subsystems > Unified CM Telephony > Unified CM Telephony Call Control Group and increase the "Number of CTI Ports". UCCX will create the ports for you in CUCM.

[Tommer Catlin]

You cant use UCCX 5.x with CUCM 7.x You have to upgrade UCCX to 7.0.