UCCX call reports

[purplecatalyst]

Hi,

I'm new to CCX and my client wants a report on how many calls are received in 60 mins period for 24 hrs.

Would appreciate if you could help me with the steps.

[purplecatalyst]

Version - 10.X

[Deepak Rawat]

Couple of reports available there within CUIC that can show you this information. Take a look below:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_10_6/user/guide/UCCX_BK_U89A45EB_00_uccx-historical-reporting-guide-106/UCCX_BK_U89A45EB_00_uccx-historical-reporting-guide-106_chapter_01.html#UCCX_RF_T50B362B_00

Regards

Deepak

[purplecatalyst]

Got it already. Thank you much for your time and effort.