01-15-2015 01:56 AM - edited 03-17-2019 01:35 AM
Hi Team,
CTI ports are register with the CUCM ip instead of UCCX . There should be UCCX IP , Whts wrong ?
Regards,
01-15-2015 02:42 AM
Hi,
Did u try resetting of the CTI ports ?
regds,
aman
01-15-2015 02:51 AM
Yes, i reset the CTI Ports but same.
01-15-2015 03:09 AM
was this working earlier.
any changes made in setup.
what is UCCX /CUCM version ?Is UCCX in HA mode?
Is application working ? if yes, could be cosmetic issue.
regds,
aman
01-15-2015 03:31 AM
No its not working , some one just integrated. i am new to this network.
01-15-2015 03:34 AM
Now i want to use this server but cti port are register with cucm itself.
01-15-2015 03:41 AM
try deleting the Call Control group from CCX.then, from Call manager, delete these CTI ports which would go in UNKNOWN state.
do not delete Trigger /Route point.
now, re-create Call control group in express with same CTI port range and associate same Trigger.
regds,
aman
01-16-2015 12:25 AM
Aman Soi,
I did the same but still ports ip address id 10.1.60.2(cucm ip).
I have start further configuration after fixing this issue ?
01-16-2015 03:24 AM
Hi Waqas,
No more ideas.
You can open TAC case.
regds,
aman
01-17-2015 07:48 AM
We don not have support .
01-18-2015 01:30 AM
I even could not find any bug related to this issue.
regds,
aman
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