UCCX Simple script

[W S H FERNANDO]

Hi

We are running UCCX 9, I need a simple script for following requirement, can anybody help on this.

Requirement -->

Play an IVR and then move that call to Hunt Pilot number which in CUCM. No need agents in here, how can i do this ?

Regds

$

[gnanem]

Refer attached sample script.

[Chris Deren]

Do you not have voicemail system in your environment, you could do this via call handler, another alternative would be to look at the native queuing feature of CUCM.

HTH,

Chris