UccxVoiceAgent - what is its reason for existence?
I'm getting an alert that UccxVoiceAgent is not running. I'd like to know what it is, and what it's doing, so I might have a guess at why it stopped. My other UCCX servers have it running. What could have caused it to go down? A network event?
Is there a directory or list somewhere of all the processes, like UCCX, CUCM, etc., where I could look up UccxVoiceAgent and find out what it does, or what it's there for?
I need to get 100 VCS-C traversal and 200 VCS-E traversal calls VM servers running 12.5. I am also trying to convert my old VCS licenses fromVCSC/E. Can't find any reliable guide on CCO about licenses, and conversion of old licenses....
I'm want to video conference from a Cisco Web Room Kit Pro end point to Virtual Webex and have my customers be able to view/collaborate via Microsoft Teams. What licenses would be required to make this happen?
I am new to UCCX and was just asked to change the queue. Need help designing the new queue. Existing queue:Has 6 agents and all part of the same group. New queue requirements: - Split them into two groups (Group 1 and Group 2)- Put IVR in t...
Hey all, Is there a feature that would allow me to disable file transfers, remote control or chat capabilities directly on the Webex Desktop app? Our goal is to restrict these features so that when we connect to an external Webex site from our local ...