I am creating an auto attendant for a dept with 60 employees. The auto attendant will send callers to an extension that is the employees alternate Unity voicemail extension.
The company does not want the employees phones ringing which is why I am sending to an alternate extention.
Employees real extension is something like 3175551212
Employees alternate extension is something like 70301
In Unified Communications manager I was going to create a single CTI route point with all 60 of these alternate extensions.
I also thought about createding 60 individual CTI route points.
Does anyone know of or can think of any issues I may run across or even a more slimline way of doing this?