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UCM upgrade from version 5.1 to 7.1 compatability

littledavewhite
Level 1
Level 1

Can anybody please help me with an upgrade question.

I have client running version 5.1.3.5105-1

They wish to upgrade to version 7.1 and have ordered the relevant upgrade from cisco, i am wondering how the compatability matrix works, all the mentioned 5.1 releases refer to ver 5.1 (3a) , 5.1(3b) etc, how does this relate to the software i have above 5.1.3.5105-1.

Also i see in another post somebody mentioned that you require the full install disks from the 7.1 load to upgrade from version 5.1 is this true, can i not use the ISO files ?

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html

8 Replies 8

Rob Huffman
Hall of Fame
Hall of Fame

Hey Dave,

Hope all is well

This version is an Engineering Special based on 5.1(3d) I believe, it shows up in

the Downloads area on CCO as 5.1(3.5101.1).

You will require the Install Media to perform this upgrade as the .iso files

won't do the trick here. You should receive them as part of the upgrade order.

Cheers!

Rob

Jaime Valencia
Cisco Employee
Cisco Employee

There are no fresh install files available to download, they're just for specific upgrade paths. Fresh install requires you to order the media.

You can order the upgrade kit via the PUT.

You're running a ES that is based on 5.1(3d)

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi Guys

Thanks for the post, so the version i have is a version of the 5.1.3.5100 train, does it mention the 3d bit when you go into the release notes. I'm still confused about the upgrade bit, we have the media as part of the upgrade kit, i thought media was for a fresh install ? are you saying i also use the media for an upgrade also ?

Rob just to confirm you also saying the ISo files cannot be used for upgrade ?

regards

dave white

ccie#13955

Hi Dave,

You definitely need the Upgrade media for this type of migration. The .iso

files are only for a qualified 7.x to 7.x upgrade.

You will see this in the proper 7.x release notes. I will try to find the reference

later, as I am on my way to another meeting

Cheers!

Rob

Hi rob

Sorry to be a pain, might be a simple question this one. Is the

upgrade media and new install media the same thing or are they

different ? I think this is were I am getting confused, I do now

understand the iso bit in version upgrade thanks for clearing this up.

Regards

David White CCIE #13955

Technical Consultant

s2s Limited

An NG Bailey Company

David.White@s2s.ltd.uk

T:08703504525

F:08703504526

M:07525124161

Sent from my iPhone

On 10 Feb 2010, at 15:45, "rob.huffman"

Hi Dave,

Not a pain at all my friend

This is the same media, it can be used for upgrades from compatible

versions as well as "new builds". It's just a terminology thing.

Be careful if you are going to 7.1(3) and make sure to add the latest updates.

Release Notes for Cisco Unified Communications Manager Release 7.1(3)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_1_3/cucm-rel_notes-713.html#wp1710155

We don't want you hitting this;


CSCtc81478 Bug Details

Timezone wrong on 3rd gen phones after upgrade from 5.1.3 to 7.1.3.


Symptom:

After UCM is upgraded from 5.1.3 to 7.1.3 the 3rd Gen phones will
display incorrect time. They will always show GMT time.

Conditions:

This only happnes if you upgrade directly to 7.1.3 from 5.1.3, the timezone tables are not marked as legacy as they should be

releated to defect CSCtc52241

Workaround:

DE will post Workaround via root or you may be able to upgrade to 6.1.3 then 7.1.3
need to confirm that     Status
Fixed

Severity
1 - catastrophic

Last Modified
In Last 3 Days

Product
Cisco Unified Communications Manager (CallManager)

Technology


1st Found-In
1
7.1(3.10000.11)

Fixed-In
7.1(4.6)
7.1(4.5)
7.1(3.11002.1)
7.1(3.20000.2)
7.1(4.98000.45)
8.0(0.98000.76)
7.1(4.7)
7.1(4.8)
7.1(4.9)
7.1(4.10)
7.1(4.11)
7.1(4.12)
7.1(4.13)
7.1(4.14)
7.1(4.15)
7.1(4.16)
7.1(4.18)

Hope this helps!

Rob

Hi Rob is it likley that i will receive the 7.1.3 disks from cisco as part of the upgrade we have ordered ? if i do will i have to ask cisco for older disks as per the recomendation not to upgrade from 5.1.3 to 7.1.3 ?

dave

i might be ok as i'm in GMT UK

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